How to Know if the Problem is an Alternator or Starter in a Mercedes-Benz that Won't Start

2021 Mercedes-Benz C-Class

At Mercedes-Benz of McKinney, our automotive technicians are available during convenient hours throughout the week to assist with your vehicle's auto care needs. As is the case with all cars, regardless of the automaker, the car's battery will eventually lose power. Ultimately, this will result in the vehicle not starting until the battery is replaced. However, there are times when the alternator or the starter is the root cause of an ignition problem.

How to Identify the Cause of Your Mercedes-Benz's Ignition Issue

Before you can determine what may be causing the Mercedes-Benz's ignition issue, you need to attempt to jump the battery. If the ignition is not responsive to a battery jump, the issue may be linked to the car's starter. On the other hand, if you can get the vehicle started after jumping the battery, drive it for approximately 15 minutes before turning it off. This will allow your alternator to send power to the battery. Turn the vehicle off. Please wait a few minutes before trying to turn it on again. If the car does not start at that time, the alternator may be to blame. You can also remove the battery from your Mercedes-Benz and bring it to the service shop. Our technicians can tell you if the battery should be replaced.

Schedule Auto Service at Mercedes-Benz of McKinney

The best way to determine what is causing your Mercedes-Benz's current operational issues is to bring it to our service center for diagnostics. Schedule service with our technicians by calling Mercedes-Benz of McKinney today.